PASSASSURED TERMS AND CONDITIONS

LEARNER DRIVER – TERMS AND CONDITIONS

In order to have driving lessons you must:

• Be aged 17 or older (16 or over if disabled)
• Hold a driving licence that is valid for the UK (provisional, full or an appropriate foreign licence)

It is your responsibility to provide your instructor with proof that you have a valid licence to drive before the commencement of your first driving lesson.  If you fail to provide this proof, your instructor is entitled to refuse to conduct the driving lesson but may still charge you for such a driving lesson.

PAYING FOR LESSONS

PRE-PAYING WITH PASSASSURED

PASSASSURED operates its website to allow you, the customer, to purchase driving lessons packages. You can pay for driving lessons in advance via one of the following methods:
• Payment by credit or debit card online at https://www.passassured.co.uk/account-info/, https://www.Passassured.co.uk
As part of its booking service, PASSASSURED will send you a confirmation email of receipt of payment.

PAYING YOUR INSTRUCTOR DIRECTLY

You can also pay for lessons by paying your instructor directly without involving PASSASSURED. Your instructor will confirm which payment methods they can accept. PASSASSURED does not accept any responsibility for any payments you make directly to your instructor.

REFUND POLICY

OUR GUARANTEE

If you decide you no longer wish to have driving lessons through PASSASSURED, we will refund any funds remaining in your Client Account in line with the refund terms without charge.

For security reasons, any refund will be made back to the card from which the original payment was taken, or cash if payment was made by cash. If for any reason those card details have become invalid before any refund can be made, PASSASSURED reserves the right to verify the identity of the person requesting the refund and seek verification of the validity of any alternative card or bank account details provided by you.

Funds paid to PASSASSURED for prepaid driving lessons to be provided by your instructor must be applied to driving lessons by you within one month of the date of your original payment to PASSASSURED. You acknowledge that after the expiry of this one-month period, you will not be entitled to a refund of any funds not applied to driving lessons or to utilise these funds for booking further driving lessons. If, at any point during this one-month period you determine that you do not wish to take any more of your prepaid driving lessons, you are entitled to a refund of the balance of your funds. To request a refund, contact PassAssured driving school.

You can only pay for driving lessons via the methods outlined above. If you are in any doubt about anything please contact PASSASSURED for any advice.

CANCELLATION / RESCHEDULE

Please kindly notify us (at least 48 hours) if you want to reschedule or cancel your lesson(s) so the slot can be reallocated to someone else. Otherwise, you will be charged.